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Access to Aged Care

The information below is taken from the Australian Government’s Aged Care Australia website.

Want to know more about aged care services in your region?

Do you care for someone and need support?

Not sure where to start?

Then call 1800 200 422

This number can provide a link to a wide range of community, aged care and support services that are available locally and nationally. The experienced workers who answer the phone can provide you with free and confidential information on:

  • community aged care services to help you stay safely in your home. These may include domestic assistance, home maintenance and modification, personal care, delivered meals and nursing care – you can also find out about these services using the Community Services Finder on the Aged Care Australia website www.agedcareaustralia.gov.au.
  • your local Aged Care Assessment Team
  • to access most government-funded aged care you first have to be assessed by health professionals called Aged Care Assessment Teams (ACATs) - you can also get contact details for your nearest ACAT using the ACAT Finder on this site
  • carer support and respite services
  • these services help carers with options to take a break through short-term and emergency respite (based on assessed need) and provide advice on and coordinate access to respite services in a carer's local area.
Go to the Aged Care Assessment Team (ACAT) finder
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